Dedicated support: Our Driver Support team is there for you if you ever need help when delivering. You can go to the Help menu in the Amazon Flex app, and select the best option.
Emergency assistance: If you have an emergency when you’re delivering, the Emergency Help button is easy to access from the main menu in the Amazon Flex app. The Emergency Help button offers the option to contact 999 or the Amazon Emergency Helpline for assistance in reporting a safety concern or accident. Always call 999 before contacting the Amazon Emergency Helpline if you need emergency services.
Safety advice at your fingertips: You have on-demand access to safety videos and articles in the Amazon Flex app. Anytime you’d like to review safety advice, just go to the Learning Portal from the main menu to find safety related materials. The safety section in the Learning Portal contains useful information to help keep you safe while delivering – such as how to prevent slips, trips, and falls when delivering and how to stay safe during rainy and wet weather. You can choose whatever content you personally find most helpful.
Write in to Driver Support
here.